Welcome to the Kief Skole Privacy Policy. This Privacy Policy applies to all users of our website, mobile site, and related applications, collectively referred to as “our Platforms,” used to access and purchase products and services from Kief Skole. We are committed to protecting your personal information and complying with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
It is important to read this Privacy Policy along with our other terms and conditions, notices, or policies provided when we collect or use your personal information.
Key Points to Note
Some clauses in this Privacy Policy may:
- Limit the risk or liability of Kief Skole or a third party.
- Create risk or liability for the user.
- Require the user to indemnify Kief Skole or a third party.
- Serve as an acknowledgment, by the user, of a fact.
We value your privacy and strive to deliver a secure, user-friendly experience. By using our Platforms, you consent to the processing of your personal information as described in this policy.
In this Privacy Policy, terms are defined as follows:
- “Personal Information” and “process/processing” bear the meanings set out in POPIA.
- “we,” “us,” or “our” refers to Kief Skole.
- “you” and “your” refer to every person accessing or using our Platforms.
- “Registered user(s)” refers to anyone registered on our Platforms who provides a unique email, password, and additional personal information to order goods or services.
Users Under 18 Years of Age
If you are under 18, you must obtain permission from a parent or guardian to use our Platforms or provide personal information. We may verify this permission by contacting your parent or guardian. If we cannot verify this, or if permission is not granted, you may not use our Platforms.
What Personal Information We Collect and Process
Kief Skole collects and processes personal information in a way that is reasonable, relevant, and necessary. To use our Platforms, we may collect information such as:
- Name and surname
- Email address
- Physical address
- Gender
- Mobile phone number
- Online identifiers (e.g., IP address)
- Date of birth
- Identification number
Please ensure that your information is accurate and up to date. You may update your details at any time in your account settings. By providing your information, you confirm its accuracy and agree not to impersonate or misrepresent any individual or entity.
Information Collected While Using Our Platforms
Whether you are a registered user or not, we collect certain information about your activity on our Platforms, including:
- Log information, including how, when, and for how long you use our Platforms.
- Information about the device used to access our Platforms, such as browser type and IP address.
- Geographic location, when using location-enabled services.
- Information from third-party sources, such as social media.
Why We Process Your Personal Information
We process your personal information to:
- Identify and verify you.
- Create and maintain your user account.
- Fulfill orders and deliver goods.
- Provide customer support, process returns, and communicate updates.
- Notify you of changes to our Platforms, products, services, terms, or policies.
- Send you marketing information, newsletters, and promotions (unless you opt out).
- Gather feedback to improve our services and comply with legal requirements.
Retention and Restriction of Records
Kief Skole retains your personal information only as long as necessary to fulfill our services, meet legal obligations, or as agreed upon. We will retain records only for as long as needed for the purpose they were collected.
User Tracking and Cookies
We use cookies and similar technologies to improve your experience on our Platforms. Cookies are small text files placed on your device that allow us to recognize you, personalize your experience, and deliver relevant advertising. By using our Platforms, you consent to our use of cookies.
Opt-Out from Direct Marketing
You have the right to request that we do not contact you for direct marketing purposes. You can opt out of marketing emails, SMS, and other notifications by following the “unsubscribe” instructions or contacting us at [email protected].
Who Has Access to Your Personal Information
Kief Skole does not sell your personal information to third parties for marketing purposes. We may share your information with:
- Our employees and third-party service providers for ordering, delivering, or marketing products.
- Law enforcement, fraud detection agencies, or other authorities if required.
- Service providers under contract with us for business operations, who are required to keep your data confidential.
- Suppliers or vendors for fulfilling your orders and any required regulatory obligations.
Transferring Personal Information Outside South Africa
Kief Skole may transfer your personal information outside of South Africa for storage, backup, or other business purposes. When doing so, we comply with POPIA requirements for international data transfers. By using our Platforms, you consent to the lawful transfer of your information outside South Africa.
Securing Your Personal Information
We are committed to safeguarding your personal information through appropriate technical and organizational measures, including:
- Secure physical, technical, and network infrastructure.
- Access controls and monitoring.
- Data encryption and secure storage.
- Breach reporting and remediation procedures.
If you disclose your personal information to a third party (other than Kief Skole) or if it is unlawfully accessed elsewhere, Kief Skole is not responsible for any resulting loss or damage.
Your Rights
Upon verification of your identity, you have the right to:
- View, correct, or update your personal information.
- Request a record of your personal information (fees may apply).
- Request the deletion of your personal information (unless retention is required by law).
To exercise your rights, registered users may visit the “Data & Privacy” section in their account, or other users may follow the process outlined in our PAIA Manual.
How to Lodge a Complaint
If you have concerns about this Privacy Policy or how we handle your personal information, you may lodge a complaint with the Information Regulator. Contact details are available at: https://justice.gov.za/inforeg/.
This version of the Kief Skole Privacy Policy replaces any previous privacy policies. We may update this policy periodically, and the current version will always apply to your use of our Platforms.